Effective Date: 2025-11-28

1. Introduction

Rameshbabulalji Academy is committed to protecting your personal data and privacy. This policy explains how we collect, use, share, secure and store your information when you access our LMS website and online courses including Digital Marketing course, WordPress Mastry, Graphics Designing and related learning programs.

2. Data We Collect

We may collect the following types of information:

Personal Information

  • Name email phone number
  • Login credentials (username password encrypted)
  • Billing or payment details (processed securely via third-party payment partners)
  • Address city state pin code (for certificate or invoicing purposes)

Technical and Usage Data

  • IP address browser device type screen resolution
  • Website usage time spent pages visited clicks interactions
  • Cookies cached data for LMS access

Course and Learning Data

  • Enrollment details course progress quiz scores certificates generated
  • Assignments uploaded and learning activity inside LMS

3. How We Use Your Data

The collected data is used for:

  • Creating and managing your LMS account
  • Delivering online educational content
  • Issuing certificates and invoices
  • Improving courses LMS performance support services
  • Sending updates offers notifications (email SMS WhatsApp if opted)
  • Preventing fraud unauthorized access and security threats
  • Responding to support queries

4. Cookies and Tracking

Our LMS website may use cookies to:

  • Remember login sessions
  • Improve learning dashboard performance
  • Analyze website traffic
  • Store preferences for course access

Users can disable cookies in browser settings but some LMS features may not work fully.

5. Third Party Disclosure

We may share data only with trusted partners for the following reasons:

  • Payment processing (PCI compliant partners)
  • Email or SMS delivery providers
  • Hosting LMS analytics security tools
  • Certificate generation plugins LMS extensions

We never sell your personal data.

6. Data Protection and Security

We implement:

  • Encrypted login (HTTPS SSL)
  • Restricted database access
  • Secure hosting and LMS firewall protection
  • Regular malware scans and security updates
  • Passwords stored in encrypted hashed format

However no internet system is 100% secure. Users are advised to protect their login credentials.

7. Certificate and Course Content Policy

User data submitted in LMS is stored to:

  • Track digital learning progress
  • Generate verified course certificates

Course content videos PDFs images are protected under copyright owned by Rameshbabulalji Academy and may not be redistributed copied or resold.

8. User Rights

Users can request:

  • Access their personal data
  • Correct or update their information
  • Request account deletion (except data required for legal compliance)
  • Opt-out of marketing communication

Requests can be sent to support email provided above.

9. Children Policy

Our LMS courses are not targeted to children under 13. If a child account is identified without guardian consent it may be removed.

10. Refund and Payment Information

Payments and refunds are processed through third-party secure payment gateways. We do not directly store card UPI banking details on our servers except payment status order ID and transaction references.

11. Changes to This Policy

This policy may be updated as per:

  • LMS technical changes
  • Legal regulatory requirements
  • New course or data management updates

Users will be notified on major updates via dashboard or email.